Too many suds
Cause: Too much detergent, or non-HE detergent in an HE washer.
What to do: Let the washer finish its rinse routine. Use only HE detergent and less of it.
You can check this yourself
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Home / Error codes
Error codes
Look up the code on your appliance's display: the cause, what you can check yourself, and whether you need a technician.
282 codes found · 282 in the library
Off-balance load
Cause: The load has shifted to one side of the basket.
What to do: Open the lid, spread the laundry evenly and restart.
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Main control fault
Cause: The main electronic control has an internal fault.
What to do: Unplug the washer for 2 minutes. If the code returns, the control board needs diagnostics.
Needs a technician
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Long drain
Cause: The drain pump filter is clogged or the drain hose is kinked.
What to do: Unplug the washer, open the lower access panel and clean the pump filter. If the code returns, the pump needs replacing.
You can check this yourself
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Pressure sensor fault
Cause: The water level sensor or its hose is faulty or disconnected.
What to do: The pressure hose and sensor need checking by a technician.
Needs a technician
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Door won't lock
Cause: The door lock assembly is faulty or something is caught in the latch.
What to do: Make sure nothing is caught in the door and close it firmly. If the code stays, the lock needs replacing.
Needs a technician
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Communication error
Cause: The main control and the motor control are not talking to each other.
What to do: Unplug for 2 minutes. If it returns, the wiring harness and boards need testing.
Needs a technician
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Basket speed fault
Cause: The motor can't reach the expected speed: overloaded basket, worn drive or faulty motor sensor.
What to do: Remove some laundry and restart. If it returns, the drive system needs service.
You can check this yourself
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Shifter fault
Cause: The shifter that switches between agitate and spin has failed or lost its signal.
What to do: The shifter assembly needs replacing.
Needs a technician
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No water detected
Cause: The faucets are closed, the inlet screens are clogged or the pressure is low.
What to do: Open both faucets fully and check the inlet hose screens. If it continues, the inlet valve needs testing.
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Overflow condition
Cause: The washer is overfilling: the inlet valve is stuck open or the pressure sensor is misreading.
What to do: Turn off both water faucets and unplug the washer. The inlet valve and pressure sensor need testing.
Needs a technician
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Hot and cold hoses reversed
Cause: The hot and cold inlet hoses are connected to the wrong faucets.
What to do: Swap the two inlet hoses at the back of the washer.
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Long fill
Cause: Water is entering too slowly: faucets partly closed, kinked hoses or clogged inlet screens.
What to do: Open both faucets fully, straighten the hoses and clean the inlet screens.
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Overloaded
Cause: There is too much laundry in the basket.
What to do: Remove several items and restart the cycle.
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Power failure
Cause: Power was interrupted while a cycle was running.
What to do: Press Start to resume the cycle.
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Suds detected
Cause: Too much detergent is creating excess foam.
What to do: Wait for the suds routine to finish. Use less HE detergent next time.
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Door or lid lock fault
Cause: The lock can't engage, often because something is in the way or the lock has failed.
What to do: Check nothing is caught in the door or lid. If the code stays, the lock needs replacing.
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Unbalanced load
Cause: The washer is trying to rebalance the load.
What to do: Let it finish. If it stops, redistribute the laundry by hand.
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Water level sensor fault
Cause: The level sensor or its hose is faulty.
What to do: The sensor needs checking by a technician.
Needs a technician
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Motor fault
Cause: The drive motor is overloaded or its sensor has failed.
What to do: Reduce the load and restart. If it returns, the motor needs service.
Needs a technician
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No water coming in
Cause: A faucet is closed or the inlet hose is kinked.
What to do: Open the faucets, straighten the hoses and rinse the inlet screens. If nothing changes, the inlet valve is faulty.
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Hot water on the cold inlet
Cause: The hot water hose is connected to the cold inlet.
What to do: Swap the inlet hoses so cold water feeds the cold inlet.
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Water is not draining
Cause: The pump filter is full of debris or the pump has failed.
What to do: Drain the water through the emergency drain tube and clean the filter.
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Voltage problem
Cause: The supply voltage is too low or too high.
What to do: Plug the washer directly into a wall outlet, not an extension cord. If it continues, have the outlet checked.
You can check this yourself
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